What Do I Need To Do If My Order Is Invalid?

Once you submit your order, our purchaser team will review them and contact the shop owner (the real seller) to determine if this order is possible. However, if we found there was no possibility to purchase the product in this order, our purchaser would set the order as "Invalid".

Invalid orders need to be cancelled and all the related cost will be returned to your account. If you still want the products in those orders, you need to find another source and submit new orders instead.

Tags:order invalid

Online service

Office Hours

9:30AM ~ 6:00PM
Monday Through Friday

Quick Message

  • Your Email Address:
  • Your Message Details:
  • Code:

Exchange rate

  • CNY Exchange Rate1CNY=1CNY
  • USD Exchange Rate1USD=6.67CNY
  • GBP Exchange Rate1GBP=8.996CNY
  • RUB Exchange Rate1RUB=0.443CNY
  • EUR Exchange Rate1EUR=7.507CNY
Different Workflows/Modes! Check How Our Purchase Services Meet Your Needs:
Service Mode(Family & Small Order) Service Mode(Wholesale LCL or FCL) Drop Shipping Mode(Zero Stock & Direct Delivery) Drop Shipping Mode(Stock Prepared)